Privacy Policy

PRIVACY STATEMENT AND CONSENT TO SHARE INFORMATION 

Abiona Centre is committed to respecting your privacy and the confidentiality of your personal information while striving to provide you with the best care or service possible. 

Abiona Centre will not use your information for purposes other than for care or services to you, for evaluation, managing and planning of services unless you agree or unless we are required by law. 

We have clear responsibility for personal information.  

Abiona Centre is responsible for the information it holds about you and has policies about the confidentiality of this information.  

We are clear about why we collect information from you.  

Abiona Centre collects information about you so that we can provide care or services to you and your child, evaluate, manage and plan our services, and meet our legal requirements.  

We work in a team model where family support workers, intake workers, social workers, employment counsellors, special needs workers, program coordinators, registered early childhood educators, community workers and a variety of skilled staff at our Centre are part of providing high quality services to you and to the community.  

Your information may be shared among staff in the Centre who are involved in your care in order to be able to help you most effectively.  

We ask for your consent (agreement) to collect, use and share your and/or your child’s personal information.  

Every client/patient (or his/her legally authorized representative) of our Centre will sign an agreement about how we can use his/her personal information. I understand that Abiona Centre will collect, use, and share personal information about me and/or my child only for the purposes of: 

• Providing mental health, medical, and social support 

• Providing child development screening, support and referral 

• Providing employment, childcare and/or community services/programs to me including providing information to external providers to whom I am referred while I am being cared for at this Centre or participating in Centre programs 

• Assisting in my care by obtaining financial assistance or insurance coverage if I request it 

• Planning and evaluating programs for Abiona Centre 

• Providing information required by law or by order of a court 

We will limit the collection of personal information.  

Abiona Centre will only collect information that is necessary to provide good service to you and to our community and to meet our legal and funding obligations.  

We use personal information only for the purposes you have agreed to unless the use or sharing is permitted or required by law (e.g., following our duty to report). 

We take steps to safeguard your personal information.  

Abiona Centre will protect your information and ensure its privacy.  

You can ask about our privacy policies and practices.  

A staff person at the Centre will provide you with information about our policies and practices related to the management of personal information if you ask (we will respond in a reasonable period of time.)  

You have a right to know what personal information we hold about you and you can ask to see your records.  

You have the right to access the information we have about you. You can do this by writing us a note and signing it and within 30 days we will make your information available. 

We respond to concerns and questions.  

If you have questions or concerns about the ways Abiona Centre is fulfilling our principles, please contact Abiona Centre’s Privacy Officer at 416-425-6348 or email: privacy@abionacentre.ca.